Privacy Policy

Account Information: When you create an account, we collect your email address, full name, and authentication details provided during sign-up or through third-party login providers such as Google.

Profile & Preferences: Information you provide on your user profile, including your role (buyer or dealer), dealer application details, and any preferences you set within the platform.

Transaction & Wallet Data: We maintain records of your deposits, Account Balance, transactions, down payments, reservations, and purchase history. This information is linked to your account and used to facilitate marketplace transactions.

Listing & Vehicle Data: If you list a vehicle for sale, we collect the details you provide, including make, model, year, mileage, VIN, condition, photos, price, and location (city, state, and zip code).

Communications: When you use the in-platform messaging system to communicate with buyers or sellers, we store the content of those messages to provide the service and resolve disputes.

Location Data: With your consent, we may collect approximate location data from your browser to show nearby vehicle listings. This data is used only to sort and display results and is not stored permanently on your profile unless you provide a zip code.

Usage & Technical Data: We automatically collect technical information such as your IP address, browser type, device information, pages visited, referring URLs, and timestamps of your interactions with the platform.

To create and manage your account, authenticate your identity, and maintain your wallet and credit balance.

To process deposits, down payments, reservations, and refunds through our third-party payment provider.

To display vehicle listings you create and to match buyers with relevant inventory based on budget and location.

To facilitate communication between buyers and sellers through the in-platform messaging system.

To investigate disputes, reports, and potential violations of our Terms of Service, and to take appropriate action.

To send you service-related notifications, such as transaction confirmations, reservation updates, and account alerts.

To improve the platform's features, performance, security, and user experience through analytics and aggregated data analysis.

To comply with legal obligations, enforce our agreements, and protect the rights, property, and safety of Carmaury.com, our users, and others.

If you are located in the European Economic Area, United Kingdom, or Switzerland, we process your personal data under the following legal bases:

Consent: Where you have provided clear, affirmative consent to process your data, such as for location-based features or non-essential cookies. You may withdraw consent at any time.

Performance of a Contract: Processing necessary to provide the services you requested, including account management, transactions, and messaging.

Legal Obligation: Processing necessary to comply with applicable laws, regulations, or legal processes.

Legitimate Interests: Processing necessary for our legitimate business interests, such as fraud prevention, security, platform improvement, and dispute resolution, where those interests are not outweighed by your privacy rights.

Payment Provider: We share necessary transaction data with our third-party payment provider to process deposits, down payments, and refunds. The provider handles your card and bank details directly; we do not store full payment instrument details.

Other Users: Information you provide in vehicle listings (including photos, location, and contact preferences) is visible to other users. Messages you send through the platform are visible to the recipient.

Service Providers: We engage trusted third-party service providers to support platform operations, such as hosting, analytics, email delivery, and customer support. These providers access your data only as necessary to perform their functions and are bound by confidentiality obligations.

Legal & Safety: We may disclose your information if required by law, court order, or government regulation, or if we believe in good faith that disclosure is necessary to protect our rights, the safety of any person, or to investigate fraud or illegal activity.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership.

We do not sell your personal information to third-party advertisers or data brokers.

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Account data is retained for the life of your account. If you close your account, we will delete or anonymize your personal data within a reasonable period, except where retention is required by law (such as for tax or financial records).

Transaction records, dispute files, and compliance-related data may be retained for up to seven (7) years following the relevant transaction or event, as required by applicable financial and tax regulations.

Listing data is retained while a listing is active and for a reasonable period after it is removed, for audit and dispute-resolution purposes, after which it is deleted or anonymized.

We implement industry-standard technical and organizational measures to protect your personal information, including encryption in transit, access controls, and regular security reviews.

Payment data is handled exclusively by our PCI-DSS compliant payment provider. We never store your full card number, bank account details, or other sensitive payment instrument information.

While we take reasonable steps to protect your data, no system can be guaranteed completely secure. In the event of a data breach, we will notify affected users and regulators as required by applicable law.

We use cookies and similar technologies to authenticate your session, remember preferences, analyze platform usage, and improve our services.

Essential cookies are required for core functionality such as login, wallet access, and secure checkout. These cannot be disabled if you wish to use the platform.

Analytics and functional cookies help us understand how the platform is used and improve features. You may disable non-essential cookies through your browser settings, though some functionality may be affected.

Our payment provider may set its own cookies to process transactions securely. We do not control third-party cookies; their use is governed by their respective privacy policies.

If you are a resident of California, Texas (under the Texas Data Privacy and Security Act), or another state with applicable privacy laws, you have the following rights regarding your personal information:

Right to Know: You may request a list of the categories and specific pieces of personal information we have collected about you.

Right to Delete: You may request deletion of your personal information, subject to certain exceptions such as data required to complete transactions or comply with legal obligations.

Right to Correct: You may request correction of inaccurate personal information we hold about you.

Right to Opt Out: You may opt out of the "sale" or "sharing" of your personal information. Carmaury.com does not sell your personal information, but you may opt out of any sharing for cross-context behavioral advertising.

Right to Limit: You may limit the use of sensitive personal information for purposes beyond providing the service.

Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise any of these rights, contact us at support@carmaury.com. We will verify your identity before processing your request and respond within the timeframe required by applicable law (typically 45 days, or as required under the Texas Data Privacy and Security Act for Texas residents).

Carmaury.com is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18.

If you believe we have collected information from a child under 18, please contact us at support@carmaury.com and we will take steps to delete that information.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post the updated policy on this page with a revised effective date.

If we make material changes that significantly affect your privacy rights, we will provide a prominent notice on the platform or notify you through your account email before the change takes effect.

We encourage you to review this page periodically. Continued use of the platform after changes are posted constitutes your acceptance of the updated policy.

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your data is handled, please contact us at support@carmaury.com.

For privacy-related requests, please include your account email and a brief description of your request so we can verify your identity and respond promptly.